News — The Cookie Crew
Jon Mills
MEET THE TEAM - Leah
Meet The Cookie Crate team!Hi, I'm Leah, and I joined the team in August 2021 as the Sales Associate. My favorite part of my job is the people I work with and the people I get to meet every day! My favorite cookie is the Lactation cookie, so underrated! I am originally from Kingsport, Tennessee. Some of my hobbies include going for long walks, drinking lots of coffee, visiting The Cookie Crate, and going thrift shopping. An important phrase to me is Ecclesiastes 11:7 "Light is sweet, and it pleases the eyes to see the sun." It reminds me to...
Jon Mills
How do our cookies get all the way to your doorstep?
Hey, Sabrina here! I am our customer service person, and I am going to explain a bit of our shipping process and answer some common questions. Where do you ship?We ship to all 50 states in the U.S. Due to the long customs process, we can't ship internationally because the cookies would no longer be fresh when they arrived. When do you ship?We ship packages out Monday-Thursday. Sometimes, when shipping over the weekend, a package ends up sitting in a warehouse with no climate-control. We want to avoid that so your cookies arrive fresh, quickly, and in perfect condition! This...
Jon Mills
Jordan's Favs
Let's switch it up, and I'll share some of my current favorite products! Just a disclaimer, my summer was full of wedding planning and preparing to start my Speech Language pathology career. It is a lot of fun, but I have had a crazy busy time...1. DrinkPoppiThese are a prebiotic soda with a little bit of apple cider vinegar. They are healthy for your gut and improve immunity. I have a lot of stomach issues, but this has totally helped. They have so many yummy flavors!2. Birkenstock Dupes from TargetThese shoes are perfect for summer! I will be wearing them...
Jon Mills
Spend a Day at The Cookie Crate...
Have you ever wondered how your cookies made it all the way from our kitchen to your doorstep? Here's a glimpse into the daily routine of The Cookie Crate crew! Our amazing head baker, Kayla, comes in at 4:30 am (holy cow!) to get started baking. Cathy handwrites all of the personalized notes for each order. Sabrina responds to all emails and phone calls while Anne does quality control and begins bagging the cookies. Ciara jumps into the kitchen with Kayla to keep the dough rolling! Hailey creates our Instagram content while Leah serves customers in the storefront. Then, Sabrina...
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